Last Updated: December 2024
At RK Physiocare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.
We collect information that you provide directly to us, including:
Personal identification information (name, email address, phone number, date of birth)
Medical history and health information
Insurance information
Payment and billing information
Appointment and treatment records
We use the information we collect to:
Provide, maintain, and improve our physiotherapy services
Process appointments and manage your treatment plan
Communicate with you about appointments, treatments, and services
Process payments and maintain billing records
Comply with legal obligations and regulatory requirements
Send you newsletters and promotional materials (with your consent)
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With healthcare providers involved in your treatment
With insurance companies for billing and coverage purposes
With service providers who assist in our operations (subject to confidentiality agreements)
When required by law or to protect our rights
With your explicit consent
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of physical records, encrypted digital records, and restricted access to personal information on a need-to-know basis.
You have the right to:
Access and obtain a copy of your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal requirements)
Withdraw consent for marketing communications
File a complaint with relevant data protection authorities
We retain your personal and medical information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained in accordance with applicable healthcare regulations and professional standards.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
RK Physiocare
Email: rkphysiocare1617@gmail.com
Phone: +91 8810400825,+91 7838602342
Address: Ground Floor, 1103, Near Subhash Chowk, Near Rail Vihar Society, Sector 47, Gurugram, Haryana 122018